Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a deposit or withdrawal, or contact our customer service team. This may include:

• Personal identification information (name, email address, phone number, date of birth)
• Financial information (bank account details, credit card information)
• Identity verification documents (passport, driver's license, utility bills)
• Trading activity and account information
• Communication records with our support team

We use the information we collect to:

• Provide, maintain, and improve our trading services
• Process transactions and send related information
• Verify your identity and comply with regulatory requirements
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Security: We may disclose information to protect our rights, property, or safety, or that of our users or the public

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with physical and environmental controls
• Employee training on data protection and security practices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal information
• Withdrawal: Withdraw consent where processing is based on consent

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The retention period may vary depending on the type of information and the purpose for which it was collected. We will delete or anonymize your information when it is no longer needed.

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze how our platform is used
• Provide personalized content and advertisements
• Ensure the security of our platform

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our platform.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: